dajiok Privacy Policy

In this privacy policy, "dajiok", "we", "our", or "platform" refers to the dajiok online betting and casino platform, operated through the website https://dajiok.lat.

"User", "you", or "your" refers to any individual registered on or using this platform.

"Personal information" means any information that can directly or indirectly identify an individual — such as name, address, mobile number, email address, financial information, or identity document details.

dajiok operates as a safe and responsible online entertainment platform for players in Bangladesh. We place the highest importance on your privacy and are committed to protecting your information.

We collect your information in the following ways:

2.1 Information Provided Directly

When you register on the dajiok platform or create an account, we collect the following information:

• Full name and date of birth
• Mobile phone number
• Email address
• Residential address
• National ID (NID) or passport number (for identity verification)
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account information

2.2 Automatically Collected Information

When you visit our website or use our services, information collected automatically includes:

• IP address and device identification information
• Browser type and language settings
• Operating system information
• Pages visited and session duration
• Login and logout times and dates
• Gaming activity and betting history

2.3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, such as identity verification services and payment processors. This information is used solely to improve our service quality and prevent fraud.

dajiok uses your personal information for the following purposes:

• Account Management: Completing the registration process, verifying identity, and keeping your account active.
• Payment Processing: Safely completing deposit and withdrawal transactions — via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer Support: Resolving your issues via 24/7 live chat and email.
• Security and Fraud Prevention: Detecting suspicious activity and ensuring account security.
• Responsible Gambling: Monitoring your gaming activity and providing support where needed.
• Legal Compliance: Maintaining records required under applicable laws and regulations.
• Service Improvement: Reviewing user experience to further improve the platform.
• Promotional Communications: Sending information about offers and bonuses subject to your consent.

We will never use your information for purposes beyond those stated in this policy.

dajiok uses industry-standard security technology to protect your personal information. Our security measures include:

• SSL Encryption: All data transmitted between you and our servers is protected by 256-bit SSL encryption.
• Secure Data Storage: All information is stored on encrypted servers where unauthorized access is not possible.
• Two-Factor Authentication: An additional layer of security for accessing your account.
• Regular Security Audits: Regular security checks to identify and address platform vulnerabilities.
• Access Controls: Only authorized staff may view your personal information, and they are bound by strict confidentiality agreements.

Please keep in mind that no method on the internet is 100% secure. We are committed to ensuring the highest level of protection, but complete security cannot be guaranteed. Keep your account password confidential and contact us immediately if you notice anything suspicious.

dajiok does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Only the information necessary to complete transactions is shared with payment processors such as bKash, Nagad, Rocket, Upay, and bank transfer services.

5.2 Identity Verification Services

As part of the KYC (Know Your Customer) process, necessary information may be shared with approved verification service providers.

5.3 Legal Authorities

We may be required to share information with government or legal authorities under a valid court order or legal obligation.

5.4 Technology Partners

Limited information may be shared with technology service providers required to operate the platform (such as hosting and analytics software). These providers are bound by strict confidentiality agreements.

In all cases, data sharing is kept to the minimum necessary and complies with applicable privacy laws.

The dajiok website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Cookies We Use:

• Essential Cookies: Essential for the basic operation of the platform — login sessions and security.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze website traffic and user behavior.

6.2 Cookie Controls:

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

You have the following rights regarding your personal information:

• Right to Access: You can find out at any time what information we hold about you.
• Right to Rectification: You can request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request that your information be deleted.
• Right to Restrict Processing: In some cases you can ask that the processing of your information be limited.
• Right to Withdraw Consent: If any processing of your information is based on your consent, you can withdraw that consent at any time.
• Right to Data Portability: You can request to receive your information in a structured, machine-readable format.

To exercise any of the above rights, contact us by email at: [email protected] — we will respond to your request within 30 business days.

We retain your personal information only for as long as it is necessary and legally justified. When determining retention periods, we consider:

• All information is retained while your account is active.
• After an account is closed, certain information may be retained for a specified period based on legal requirements.
• Financial transaction records are generally retained for an extended period for legal compliance purposes.
• Security logs and investigation-related information are retained until no longer relevant.

Once the required retention period ends, we securely delete or anonymize the information.

The dajiok platform is intended for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

We verify age during the registration process. If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information.

If a parent or guardian believes their minor child has registered on our platform, please contact us immediately at [email protected].

dajiok may update this privacy policy from time to time. For any significant changes, we will:

• Display a clear notice of the changes on the website.
• Notify registered users by email or through the platform.
• Update the "Last Updated" date at the top of the policy.

Continuing to use the platform after an updated policy is published will be considered your acceptance of the new policy. We therefore encourage you to re-read the policy after any changes.