dajiok Terms and Conditions — Complete User Agreement
Please read these terms and conditions carefully before using the dajiok platform. This document forms a legal agreement between you and dajiok.
Opening an account or using any service on the dajiok platform means you have fully read, understood and accepted these terms and conditions. This site is for users aged 21 and above only.
Table of Contents
- General Provisions and Definitions
- Account Registration and Eligibility
- Account Security and Verification
- Deposit and Withdrawal Policy
- Bonuses and Promotional Offers
- Betting and Gaming Rules
- Prohibited Conduct and Fraud
- Account Suspension and Closure
- Limitation of Liability
- Privacy and Data Protection
- Responsible Gambling
- Changes to Terms
- Contact and Complaints
1. General Provisions and Definitions
Introduction and Applicability
dajiok is an online betting and casino platform operated for adult users in Bangladesh. These terms and conditions ("Terms") apply to the dajiok.lat website and all its services. In the event of any conflict between the Bengali version and any version published in English or another language, the Bengali version will take precedence.
In this document, "user", "you" or "player" refers to any person registered on this platform. "dajiok", "we" or "platform" refers to dajiok.lat.
Key Definitions
- Account Balance: The total amount of money held in your dajiok account.
- Bonus Funds: Additional money granted through promotions that cannot be withdrawn before the wagering requirement is met.
- Wagering Requirement: The condition requiring a specified amount of bets to be placed before a bonus can be withdrawn.
- Registered Payment Method: A bKash, Nagad, Rocket, Upay or bank account linked to your account.
- KYC Verification: The process of verifying documents required to confirm identity and age.
2. Account Registration and Eligibility
Age and Eligibility Requirements
To open an account and use any service on dajiok, users must be at least 21 years old. Use of this platform by minors is strictly prohibited. Providing false information about age is a serious violation and will result in immediate account closure and forfeiture of all balances.
Each person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and any bonuses earned will be cancelled.
Accuracy of Information Provided at Registration
You must provide true, accurate and complete information at the time of registration. The following details must be filled in correctly:
- Full name (must match your national identity card exactly)
- Correct date of birth
- Active mobile number and email address
- Correct payment method details
Providing false or incomplete information may cause problems during account verification and may delay or cancel the withdrawal process.
3. Account Security and Verification
Account Security Responsibility
It is your responsibility to keep your account password and login details completely confidential. Sharing your login details with any third party is prohibited. If you suspect any unauthorised access to your account, contact our 24/7 live chat immediately.
dajiok will not be liable for any loss resulting from unauthorised use of your account unless it is proven that the incident occurred entirely due to a fault in our system.
KYC Verification Process
To ensure a safe and fair environment, dajiok may initiate KYC verification at any time. The following documents may be requested:
- A clear photo of your National Identity Card (NID) or passport
- Bank statement or proof of mobile banking transactions
- Selfie or live verification (if required)
The withdrawal process may be put on hold until verification is complete. dajiok uses SSL encryption and the highest standards of data protection to ensure the security of your documents.
4. Deposit and Withdrawal Policy
Deposit Rules
The minimum deposit amount on dajiok is ৳500. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer. Deposited funds will be credited to your account after successful verification.
- Only use a payment method registered in your own name.
- Deposits from third-party accounts are prohibited.
- All transactions are conducted in Bangladeshi Taka (BDT / ৳).
- There is no maximum deposit limit, however additional verification may be required for large transactions.
Withdrawal Rules
The minimum withdrawal amount is ৳800. Successful withdrawals are generally completed within 15 minutes to 2 hours. The following conditions must be met to withdraw:
- KYC verification must be completed.
- All applicable bonus wagering requirements must be fulfilled.
- Withdrawals can only be made to the same method used for the deposit.
- Multiple withdrawal requests cannot be submitted at the same time while one is already being processed.
dajiok reserves the right to put a withdrawal on hold for additional verification in the case of unusual transactions.
Transaction Cancellations and Refunds
Funds already used in betting cannot be refunded. If any transaction is not completed correctly due to a technical error, contact us via 24/7 live chat. Transaction disputes will be resolved within seven (7) business days.
5. Bonuses and Promotional Offers
Welcome Bonus Terms
New users will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. This bonus can only be received once. A 10x wagering requirement must be met before the bonus can be withdrawn.
For example: depositing ৳1,000 will give you a ৳1,200 bonus, making your total balance ৳2,200. Depositing ৳10,000 will give you the maximum ৳5,000 bonus, making your total balance ৳15,000.
General Bonus Terms and Conditions
- A bonus applies to one account only — claiming a bonus through multiple accounts will result in both accounts being closed.
- If the wagering requirement is not met within the specified time limit, the bonus will expire.
- The VIP cashback bonus has no wagering requirement — it can be withdrawn directly.
- dajiok reserves the right to change, suspend or cancel any bonus offer.
- If evidence of bonus abuse is found, the account will be subject to investigation.
6. Betting and Gaming Rules
General Betting Rules
It is the user's responsibility to fully understand the rules of a game before placing any bet. A confirmed bet cannot be changed or cancelled. If a technical error affects the outcome of any game, dajiok may make a reasonable decision on the matter.
Separate detailed rules apply to cricket betting, live casino, slot games and all other categories, which can be found in the game lobby.
Game Provider Terms
dajiok offers games from a range of world-class game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and Ezugi. Each game provider has its own rules that apply to their respective games. dajiok will not be directly liable for any disruption caused by issues with a game provider's system or servers.
In the Aviator (Spribe) game, if you do not cash out before the plane flies away (crash), that bet will be lost — this is a normal rule of the game and will not be considered a technical error.
Cricket Betting Rules
Cricket betting is available on BPL, IPL, T20 World Cup, ICC tournaments and various other international and domestic series. Please keep the following in mind:
- If a match is abandoned or suspended, bets will be settled accordingly.
- The result shown on the official scorecard will be considered final.
- For in-play betting, the most recently updated odds will apply.
7. Prohibited Conduct and Fraud
Strictly Prohibited Activities
The following activities are strictly prohibited and will result in permanent account closure:
- Placing bets using bots, automated software or artificial intelligence.
- Exploiting any vulnerability or bug in the game system for an advantage.
- Attempting to deceive the system in collaboration with other players (collusion).
- Using this platform for money laundering or for the purpose of illegal funds.
- Using a false identity or stolen payment method.
- Operating multiple accounts for the same person.
- Bonus abuse or systematic bonus hunting.
Detection of Fraudulent Activity
dajiok uses advanced security systems and fair play technology to detect all forms of fraud. If suspicious activity is observed on any account, that account and all related accounts will be suspended until the investigation is complete.
8. Account Suspension and Closure
Reasons for Account Suspension
dajiok may temporarily or permanently suspend an account in the following circumstances:
- Violation of any clause of these terms and conditions.
- Failure to complete KYC verification or incomplete documentation.
- Suspicious financial activity or unusual transaction patterns.
- Court order or directive from a regulatory authority.
- At the user's own request (self-exclusion).
Steps After Suspension
If an account is suspended, full details will be sent to the registered email address. If there is a legitimate balance that has not been forfeited due to a violation, it will be returned after the investigation is complete. To appeal, contact us by email: [email protected]
9. Limitation of Liability
Service Availability
dajiok strives to provide uninterrupted service at all times. However, service disruptions may occur due to maintenance, technical errors, issues with third-party service providers or natural disasters. In such situations, dajiok will take reasonable steps but will not be liable for any resulting loss.
Financial Loss Liability
Gambling carries financial risk and the user is knowingly accepting that risk. dajiok will not compensate for any financial loss resulting from betting. In the case of loss caused by technical errors or third-party issues, dajiok's liability will be limited to a maximum of the amount of the transaction in question.
10. Privacy and Data Protection
Collection and Use of Personal Information
dajiok collects and uses your personal information only to provide services, verify accounts, and ensure security. Please read our Privacy Policy for more details. We never sell your information to third parties.
Cookies & Tracking
This site uses cookies to improve your experience. Continuing to use the site is considered your consent to the cookie policy. You can manage cookies through your browser settings.
11. Responsible Gambling Policy
dajiok believes that gambling is entertainment, not a source of income. We are committed to ensuring the health and well-being of all players.
Self-Limit Setting
Users can set the following limits on their account:
- Daily, weekly, or monthly deposit limits.
- Daily or weekly loss limits.
- The option to take a temporary break from your account.
- Permanent Self-Exclusion option.
Signs of Problem Gambling
If you experience any of the following signs, please seek help:
- Repeatedly placing larger bets to recover losses.
- Prioritising gambling over family and work.
- Falling into financial difficulty due to gambling.
- Being unable to stop gambling despite trying.
Visit our Responsible Gaming page for more information or contact us via 24/7 live chat.
12. Changes to Terms
Right to Make Changes
dajiok reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be sent to the registered email at least 7 days in advance.
Continuing to use the platform after any changes is considered your consent to the new terms. We therefore recommend reviewing this page regularly.
Applicable Law
Relevant international law applies to the interpretation and enforcement of these terms. Any disputes will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the matter will be settled through mediation.
13. Contact & Complaints
How to Get Support
Contact us for any questions or complaints regarding these terms:
- 24/7 Live Chat: For immediate support in Bengali.
- Email: [email protected]
We will provide an initial response within seven (7) business days of receiving a complaint. Complex matters may take up to 30 business days to resolve.